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What's Your Problem?

business analyst tools for problem solving

Course Objectives

  • Discover new modern problem-solving techniques
  • Learn techniques that help to remove problem-solving roadblocks
  • Discover how to prioritize and effectively manage multiple problems
  • Understanding point of view
  • Define and clarify the problem with a problem statement
  • Establish a goal or desired outcome for the problem
  • Get to the root cause(s) with new techniques
  • Create a solution, countermeasure or workaround
  • Implementation approaches for the problem solution
  • Verify and validate the problem solution

Techniques

  • WWWWW
  • CATWOE
  • Problem Statement
  • SMART
  • PURE
  • CLEAR
  • 5 Whys
  • 5 Whys Comparison
  • 7W Dimension Collaboration
  • Flip It
  • Run Chart
  • 20/20 Technique
  • Root Cause Analysis Matrix
  • Environmental Scan
  • Fashion Model
  • Solution Implementation Planning
  • and more!